Transportation

Click here for a list of the transportation sites and drivers.

TRANSPORTATION INFORMATION

I will be utilizing the transportation services of The Arc of Baltimore. I understand that this service is a privilege and is not a guaranteed service. I agree to abide by the following provisions. If I fail to follow this agreement transportation services will be terminated and other means of transportation will need to be secured by myself, my family or care giver.

1. My caregiver or I agree to contact my driver or their supervisor when I am sick or unable to attend, as soon as possible.
2. My caregiver or I agree to notify my driver or their supervisor of planned vacations a week in advance.
3. I agree to be ready when the van arrives. Vans will wait no longer than three minutes for individuals to get on the van. Drivers will not knock on doors or blow horns upon arrival. So, please be ready on time.
4. Van drivers are not permitted to pick up and deliver paychecks if the employee is absent from work.
5. Van drivers are not responsible or knowledgeable about events that happen on job sites and are not able to answer questions relating to what happens at work.
6. I agree to follow all safety rules. Jeopardizing the safety of myself, the driver or other passengers will result in an immediate loss of van privileges.
7. I agree to behave in a manner that does not interfere with the well being of the other passengers.
8. I agree to keep my driver informed of changes in my address and emergency information as they occur.
9. If drivers are out sick or on emergency leave, attempts will be made to find a substitute driver, however this is not always possible. A back up transportation plan should be developed by families/caregivers for these emergency situations and it is the responsibility of the family/caregiver to notify the job coach of the arrangements.
10. I am responsible for finding out holiday schedules from my supervisor or job coach. Drivers may not be aware of each individual job sites schedule. If I work at a supported employment, medical day or day site I can call Fran Thomas and if I work in Landscape or Janitorial I can call Laura Wink. Both can be reached after 8:30 am for information.
11. In the event of inclement weather, your van driver will make ever attempt to call you, however, if needed please call your driver to find out if transportation is available. Decisions on whether a van operates are based on the road conditions in the area where we pick up individuals and the route. Therefore some vans may operate and others may not, so please call the individual driver. They will be the first person who can answer your question.
12. If a driver is involved in a minor accident or experiences a mechanical breakdown while in route to the center or site, the driver will notify his/her supervisor and alternative arrangements will be made to make sure all individuals are safely transported in a back up vehicle.
13. If the driver is involved in an accident and individuals are deemed to need medical attention, care givers will be notified as soon as possible. Directors, Managers and Employment Support Associates will make every effort to meet the person at the hospital as needed.
14. We make every effort to be on time, however be please be aware that times are effected by traffic, weather and the time it takes individuals to get on and off the van safely.
15. If you have concerns regarding transportation, please feel to contact the supervisor of the driver.